outranked.gg

Terms of Service

Last updated: November 22, 2022

1. General statements:


1.1 By signing up, a User confirms that they agree with every statement of the current Agreement, and also with the Privacy Policy and guarantees that they are going to follow every statement of this Agreement when utilizing the trading platform.


1.2 Every User can register as a Buyer, and is presented the opportunity to purchase the items they like, use the personal profile, manage the funds that have been transferred onto the personal account and can completely rely on arbitrary support provided by Outranked in case of any disputes.


1.3 Every User can undergo seller registration procedures and receive the status of a Seller. This status allows them to place their offers, sell services and gaming items all over the trading platform.


1.4 The Agreement regulates the relations between a Seller and a Buyer (hereinafter - 'Parties' or, if separately, 'the Party') with Outranked as the intermediary party. The Agreement defines the key notions and conditions, obligations and rights of each Party in deal-making, the usage of instruments, applications and any other services provided by Outranked. The Parties have the right to see the Website as the guarantor. The Parties have the right to request arbitration to resolve any debate, should one appear.


1.5 Outranked is a trading platform where users can sell, buy or exchange gaming valuables. Outranked does not possess the items, does not offer gaming services nor sells them. It only acts as the intermediary party facilitating the users in the process of their trading with each other by guaranteeing the safety of the funds placed on the Outranked balance. Should a dispute appear, the website's arbitration takes on the obligation of facilitating the quickest resolve complying with the law and the issues of the current Agreement.


1.6 Outranked does not guarantee nor is responsible for the safety of the Buyer's gaming account (hereinafter - 'Account'), gaming valuables or any personal data delivered directly to the Seller or to Third Parties to access the service. However, it is possible that sanctions are used against the account of a Seller proven to violate the Buyer's personal data transferring rules.


1.7 Neither Outranked nor the Seller are responsible for the possible measures or sanctions against a gaming account applied by the administration of the game during or after the deal.


1.8 Sanctions refer to disciplinary measures taken against one or both Parties. These may be: Reducing the Buyer's or the Seller's rating; Fining; Temporary or permanent blocking of the account.


1.9 The website's administration has the right to change or edit issues in the current Agreement whenever necessary per their own decision without notifying every registered User personally. A notification of any changes in the current Agreement will be shown on the website. The edited and changed Agreement becomes active once published. Only the person authorized by Outranked has the right to change the Agreement.


2. Definitions:


2.1 A Registered User is a User who has signed up. They have the right to purchase the desired services, use their profile, manage the funds they've transferred onto their personal account, and they can count on Outranked's arbitrary support should any disputes occur.


2.2 A Seller is a User who has undergone the seller registration procedure, entered additional sign-up data and was granted the opportunity to post their offers, sell services and gaming items all over the trading platform as well as count on Outranked's arbitrary support should a dispute occur.


2.3 An Account is a user's personal account; a gaming account.


2.4 Service is referred to goods that are sold by a seller to a buyer via the previously negotiated medium.


2.5 Occupational Risks are the possible risks occurring during the order completion (canceling of the order by one Party, exceeding the guaranteed deadline, providing a service different from the ordered one). The consequences of these situations are reviewed by Outranked's Arbitration by a Party's request.


3. Outranked Account and User's Personal Data


3.1 Collecting and utilizing personal data is conducted in order to help Outranked provide security to both Parties and their material and virtual values during a deal.


3.2 Outranked does not oblige Users to provide their personal data. Data submission is a voluntary act and is necessary in the following cases: 1) When buying/selling goods or services via the trading platform; 2) To access the User's Profile; 3) To request and receive technical support or a dispute resolving by one of the Parties.


3.3 The following data can be requested for creating an account: Name, Last Name, Date of Birth, Home Country and Home Town, Phone Number, and E-mail.


3.4 Should a dispute arise, to resolve it, the arbitrary representative may ask for registration data confirmation by requesting a photocopy/scan/photo of a personal identification document (citizenship passport, driver's license).


3.5 In order to receive the status of a Seller, a User needs to provide a photocopy/scan/photo of a personal identification document (citizenship passport, driver's license).


3.6 By providing their personal data, a User:
  • Confirms that the data provided belong to them personally;
  • Accepts and confirms that every issue of this Agreement and the conditions of processing their personal data are clear;
  • Agrees that the Website processes the personal data provided in order to create the User's personal account on the Website; agrees to terms and conditions of processing the personal data without any comments or limitations;
  • Agrees to process their personal data, which means actuating the processes described in the General Data Protection Regulation (GDPR) and confirms that agreeing to terms and conditions is their act of free will and in their own interest.

3.7 The User's agreement to personal data processing is specific, informed and conscious.


3.8 Outranked's Privacy Policy complies with the current Personal Data Protection legislation.


3.9 The Outranked administration reserves the right to delete or edit any piece of information published on the website, including material that violates current legislation, violates third party rights, or is inappropriate from the administration's point of view.


4. Utilizing Outranked's Functions, Communication and Posting Information


4.1 The Website provides their intermediating services and also instruments for the Sellers to place their goods and services on the pages of the service. A Seller guarantees that they will post goods and services only in the corresponding sections.


4.2 A Seller has the right to post any necessary information in the item description or on their personal page. The information provided should be accurate. Any information submitted in the sections during posting an item gains legal power and is regulated by the current Agreement. In case a Seller violates one of their rules or fails to deliver conditions discussed within the Outranked's chat, an arbitrary representative is entitled to applying sanctions: Reducing the rating or charging a fine.


4.3 The Website provides Buyers with a convenient and flexible interface for browsing suitable offers and further purchasing goods and services. A Buyer guarantees to follow issue 5.4 of the current Agreement or, in case of any disagreement with the results of the work, to request Outranked's arbitration.


4.4 All Parties guarantee polite and respectful treatment to each other.


4.5 Parties guarantee not to exchange and not to submit to the other Party their personal contact data except for the gaming data which includes: Username; server; any other information used for communication within the game.


4.6 In case of violation of 4.4 or 4.5, Outranked's arbitration is entitled to taking measures with or without notifying the User in advance.


5. Outranked Wallet. Parties' Obligations. Transactions between Parties.


5.1 After paying the services, the Buyer has the right to believe the Seller starts processing the order in the time discussed in advance and finishes it no later than the claimed time.
  • In case the Seller starts processing the order later than discussed or exceeds the guaranteed deadline, the Buyer has the right to address a complaint to Outranked arbitration.

5.2 The Seller, when accepting an order, guarantees to start processing it in the time discussed in advance and to finish it within the discussed period.

  • In case of an emergency, the Seller must notify the Buyer of not being able to deliver the service in advance (at least 5 hours before the discussed starting time), explain the situation and offer a compromise.
  • If the Seller refuses to deliver the order, measures and sanctions will be introduced against them, starting from rating reduction up to withdrawing money from their personal account. If multiple violations of this rule take place, the Outranked Administration is entitled to toughen the punishment, up to blocking the Outranked account.


5.3 After paying for goods or services, the Buyer is obliged to follow the rules of the current Agreement and the arrangements made with the Seller.


5.4 Outranked does not guarantee that the Seller completes all the guarantees they've given, and is not responsible for the final result. However, Outranked arbitration guarantees to provide an investigation, discovering the situation and making a fair decision based on facts, the proofs provided by Parties and 5.1, 5.2 and 5.3 of the current Agreement.


6. Commissions entailed by utilizing the platform Withdrawing money from Outranked


6.1 For providing trading space, instruments, intermediary services and money transaction security, Outranked charges a commission up to 15% of the transferred amount. The size of the commission depends on the type of services provided, the Seller's average sales per day and the Seller's total sales.


6.2 The Commission is paid by the Seller once a month.


7. Dispute Resolving. Outranked Arbitration


7.1 Outranked arbitration is an intermediary party and a guarantor in resolving any disputes between Parties.


7.2 If the rules of the Agreement or those discussed during deal negotiation are violated, each Party is entitled to file a formal complaint via the online form and address it to Outranked arbitration. Each Party can count on a competent investigation of the situation by a Outranked employee. The Arbitration will consider claims made by both Parties and make a conclusion based on facts and proofs provided by Parties.


8. Cancellation Policy


On Outranked, customers (users) have the ability to cancel their order before the payment is completed.
The cases under which the user has the right to cancel their order are listed in this agreement:
  • The seller does not respond and does not accept the order. In this case, the order can be canceled on "my orders" page, select the order and press "cancel order". You can cancel the order single-handedly only before the "In progress" status.

9. Sanction and Fine Policy


9.1 If rules of the current Agreement, conditions discussed during deal negotiations are violated, or the guaranteed deadlines are exceeded, the Outranked Arbitration is entitled - after investigating the situation - to imposing sanctions to the Party proven to violate the aforementioned conditions.


9.2 Outranked Administration or Arbitration will notify the User of any actions or measures applied on them via e-mail and a notification on their Personal Account on Outranked.